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Terms and Conditions Consent to Receive Policy Documents Electronically

Please read this document carefully, and print a copy and/or retain this information electronically for future reference.

Introduction


From time to time, TruAssure may utilize the Internet, email, digital media or the like to transmit records and/or related information to policyholders. This agreement informs you of your rights when conducting these transactions electronically with TruAssure, and/or those third parties from whom we may receive and/or transmit your records.

Hardware and software requirements


Before agreeing to receive records electronically, you must determine if you have the necessary hardware and software to access and retain these records electronically. To access your records, you will need an electronic mailing (email) address, Adobe Acrobat Reader, and a personal computer or other device which is capable of accessing the Internet. To retain your records, your access device must have the ability to download to your hard drive, or any external media storage, or to print the records, as well as embedded HTML files.

If, after you have consented to the terms and conditions of this agreement, a change in the hardware or software requirements needed to access electronic records creates a material risk that you will not be able to access or retain subsequent electronic records which are the subject of this agreement, upon request, we will provide you with a statement of the revised hardware and software requirements for access to, and retention of, the electronic records, and the right to withdraw your consent without imposition of any fees for such withdrawal, and without imposition of any condition or consequence that was not disclosed under this agreement.

Consent


Consent applies to categories of records. Your consent to receipt of electronic records applies to any and all records, Policy documents, certificates, applications and/or any information or electronic communications related to your Policy, with the exception of the cancellation, termination, or non-renewal of health insurance. You will receive any records required by federal law at this website, or through the electronic mail (email) address you provide.

Option to obtain paper copies of records


You have the option to request that we provide you with paper copies of those records we provide to you electronically at this website, or through the electronic mail (email) address you provide. If you wish to obtain the records in a non-electronic form, send your request to TruAssure via email to unsubscribe@truassure.com and provide your mailing address.

Right to withdraw consent


Right to withdraw consent and procedures for withdrawal. You may withdraw your consent to receive your records electronically, at any time, by sending an email to the following address: unsubscribe@truassure.com. With the exception of email communications, your transaction will continue to be processed in non-electronic form at no charge. Withdrawal of your consent shall not affect the legal effectiveness, validity and/or enforceability of electronic records provided or made available to you prior to implementation of your withdrawal of consent. Your withdrawal of consent shall be effective within thirty (30) days after receipt by TruAssure of your withdrawal request.

Updating your contact information


To update your electronic or mailing address, contact us via email at csi@truassure.com. By consenting, you acknowledge receipt of this agreement, and agree to the electronic delivery of your records at our website, or through the electronic mail (email) address you provide CONSENT AND ACKNOWLEDGMENT. BY FURNISHING YOUR EMAIL ADDRESS AND AFFIRMATIVELY RESPONDING TO THIS ELECTRONIC RECORD, YOU ACKNOWLEDGE THAT YOU CAN ACCESS AND RETAIN THE ELECTRONIC RECORDS IN THE FORMAT DESCRIBED ABOVE, AND YOU CONSENT TO HAVING TRUASSURE, WHETHER ON ITS OWN BEHALF, AND/OR THIRD PARTIES, PROVIDE RECORDS TO YOU ELECTRONICALLY VIA EMAIL OR OTHER ELECTRONIC MEDIA. YOU ACKNOWLEDGE THAT YOUR POLICY, AND ANY AND ALL POLICY RECORDS, WILL BE DEEMED TO HAVE BEEN DELIVERED TO YOU IF THEY ARE SENT TO YOUR EMAIL ADDRESS ON FILE, OR VIA ANY OTHER METHOD OF DELIVERY IN THE SPECIFIED FORMAT.